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The session timeout for the D2L Learning
Environment is set at 180 minutes. Therefore if there was
no activity for over 180 minutes, then your session would timeout and
would be required to log back in.
Generally, problems like this are caused by browser or security settings
and can be resolved as follows:
- Sometimes firewalls and anti-virus
software can interfere with cookies, which are needed for maintaining
your user account. Try disabling all third party security software
(right-click your virus scanner icon in the system tray and choose "disable", "exit",
or "close").
- Try disabling all companion bars, hot bars and
pop-up blockers. To do this from your internet browser, go to View > Tool
Bars and uncheck any non-standard tool bars. Close and reopen your
browser before trying to access your course again.
- If these steps do
not resolve the problem, try deleting all temporary internet files
as well as the cookies and then restart your pc. To do this, go to Tools > Internet
Options > Delete files
and Delete cookies.
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