Processing Times

Admissions

Admissions processing times

Status	Processing time (business days)
Completed application review	1-3

Financial Aid

Financial Aid processing times

Document	Processing time (business days)
Institutional aid applications (i.e., scholarships)	5-7
Receipt of 2023-24 FAFSA	3-5
Receipt of 2024-25 FAFSA	3-5
Documents (logged in Required Documents)	1-3
Loan documents (logged in Required Documents)	1-2
23-24 Self-Service MyAward loan modifications	3-5
24-25 Self-Service MyAward loan modifications	10-12
Consortium agreements	5-7
Email inquiries	2-4
2023-24 verification	5-7
2023-24 loan requests	5-7
2023-24 Self-Service MyAward	3-5
2023-24 special file reviews (special consideration, dependency override, etc.)	7-10
2024-25 verification	5-7
2024-25 loan requests	12-15
2024-25 Self-Service MyAward	10-12
2024-25 special file reviews (special consideration, dependency override, etc.)	10-12

Center for Student Success

Center for Student Success processing times

Document	Processing time (business days)
Email inquiries	1-2
DFS forms (Main Campus only)	1-2
Refund requests	14
Business Partnership or Academic Alliance Benefit Form Secure link, login required.	2-4
Military-Affiliated Benefit Request For Spouse Or Dependent Request Secure link, login required.	3-5
Military-Affiliated Benefit Installation Employee Request Secure link, login required.	3-5

Office of the Registrar

Office of the Registrar processing times

Document	Processing time (business days)
Change of name	3-5
Diploma Shipping	35-40
Degree posting	20-30
Diploma re-order	7-10
Online course withdrawal	1
Loan deferment forms	3-5
Transcript request	1-2
Enrollment verification forms	3-5
Change of degree program	14
Transcript evaluation (Official and Precursory)	1-3
Graduation Application	3

Ousley Family Veterans Service Center

Ousley Family Veterans Service Center (Online and Residential Campus students only)

Document	Processing time (business days)
Request of Certification (Required each term)	2-5

Change of Location forms will now be completed through the student's local advisor. Please contact location for specific turnaround time.